Sales & Retention

VXI excels at creating positive experiences to ensure 100% customer satisfaction. Our services help our clients capture growth, improve financial performance and manage risk – anywhere in the world.

Customer Care

We deliver excellence in every customer interaction, engaging and connecting your brand with customers through a seamless omni-channel experience.

Applications & Solutions

Leveraging technology to drive better outcomes for our clients, our solutions are designed to enhanced operations, recruitment and training effectiveness.

Technology Services

Co-creating with our clients. VXI and Symbio will take your ideas and blend them with the right mix of hardware, software and services for a truly enhanced customer experience.


Delivering exceptional customer engagement and technology solutions

VXI is a global customer BPO and ITO organization, setting the industry standard in delivering exceptional customer engagement services. We have extensive experience working with clients with a diverse set of transaction types and training durations across multiple channels and platforms. Our technology solutions drive quality results while enhancing recruitment and training effectiveness.

Market Leadership and Unprecedented Growth

  • Over 18 years of managing inbound and outbound campaigns for Fortune 100 and Fortune 500 clients globally
  • World class support for multi-national corporations entering or seeking to grow in China
  • One of the fastest growing BPO providers in the industry, swiftly gaining a powerful reputation in the ITO field of software quality assurance and testing

Global Footprint

  • Over 21,000 professionals across 35 customer interaction and technology centers
  • Industry leader in international language capabilities, offering fully bilingual inbound/outbound projects in 20 plus languages
  • Global support spans North and South America, Asia Pacific and EMEA Region

Corporate Plus Diverse Supplier

  • VXI is a Tier One certified Minority Business Enterprise (MBE)
  • One of the only 90 US firms that the National Minority Supplier Diversity Council (NMSDC) has designated as a Corporate Plus MBE
  • As a Corporate Plus MBE operating in the global market, our uniqueness and diversity brings ingenuity and fresh perspectives to your business needs

Our Attributes:

  • Innovative
  • Intuitive
  • Disciplined
  • Confident

Lean more about us:
If you want to know more about VXI and the services we offer, please contact us at sales@vxi.com or download our fact sheet here

About VXI_2016 PDF

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