Eva Wang
Co-Founder/ Co-CEO

Eva is the Co-Founder and guiding visionary at VXI. Since co-founding the company in August 1998, under her stewardship, VXI has grown globally to 42 contact center location and over 28,000 employees worldwide. Prior to founding VXI, she co-founded and served as the President of the Asian American Association, a teleservices marketing company, with David Zhou. A Science graduate from the University of Nanjing, Ms. Wang has featured in leading business publications and is often invited to speak around the country about her experiences as an Asian American entrepreneur.

David Zhou
Co-Founder/ Co-CEO

David is primarily responsible for operational steering, strategic planning, M&A, and key client relationships. David has helped the company grow to 28,000 employees from its humble beginnings in 1998. Prior to VXI, he co-founded the Asian American Association, a teleservices marketing company, with Eva Wang. David holds a Master’s Degree in Nuclear Physics from the Institute of Plasma Physics, and an MBA from Pepperdine University.

Dave Palmer
Chief Operating Officer

Dave has over 25 years of experience in the global sourcing industry including contact center operations. Accustomed to leading complex, high growth, global operations during his career, Dave has successfully managed large service portfolios in both captive and outsourced public & private companies. Prior to VXI,  Dave was the Chief Operating Offer at a large customer management services provider. Dave held key portfolios at leading companies, including a 13 year career at a Fortune 500 Internet Services Provider as their SVP of Global Contact Center Operations.

Stephen Choi
CFO

Stephen is responsible for driving sustainable profitable growth at VXI. He is a seasoned financial professional with over 20 years of experience in financial planning, cost management, mergers & acquisitions, and driving shareholder value. Prior to joining VXI, Stephen served as the CEO and CFO of Sinorgchem Technology. Earlier, Stephen spent 12 years with Schindler Lift, including acting as the CFO of China and Project Director of Asia Pacific. He has also held management positions with Novartis and HSBC. Stephen has studied multiple disciplines including an MBA from University of Sydney, a Master of IT from Open University of Hong Kong, Bachelor of Law from University of London, and Bachelor of Social Science from the Chinese University of Hong Kong.

Charlie Liu, Ph.D
President, VXI China

Charlie Liu serves as President of China at VXI Global Solutions. Charlie joined VXI in early 2001 and established VXI’s China operation, VXI Enterprise Management, Ltd (“VXI China”). Prior to VXI, in 1998, Mr. Liu co-founded KillerBiz, Inc. in San Jose, California. He served as Vice President of R&D and managed a software engineering team to develop and support a business-to-business e-commerce website until 2000 at KillerBiz. Between 1993 and 1998, as Vice President of R&D at KillerBiz, Charlie worked with International Communications Enterprise, a software consulting and development company registered in California. Charlie holds a Ph.D in Physics from California Institute of Technology and a BS degree  in Physics from Beijing University.

Jared Morrison
EVP, Philippines

Jared is responsible for managing our Philippines country operations comprising 13,000 employees across 9 customer experience delivery centers. He joined VXI in 2014 and has been instrumental in driving significant growth that resulted in doubling our headcount from 6,500 to 13,000. Jared is a seasoned operations management executive and the ambassador of our Passion for People operating ethos in the Philippines. Prior to joining VXI, Jared led one of the largest BPO companies in the Philippines as the country manager responsible for managing operations with over 16,000 employees across 11 sites. Jared has been living in the Philippines since 2007, prior to which he served as the Director of Operations at AOL for nearly 10 years. Jared studied English Literature at the University of New Mexico.

Joseph Wong
SVP Business Dev

Joseph Wong is currently serving as a SVP of Sales & Marketing for VXI China. With more than 20 years of experience, Joseph is a well-recognized professional in the service industry with leadership experience in China, Hong Kong, Taiwan, Philippine and US.  Prior to VXI, Joseph Wong worked at Shell Limited several years, and later joined PCCW where he worked in various management positions from 2002 to 2013.  Joseph was also the Vice Chairman of the Hong Kong Call Center Association from 1999 to 2001, is a founding member of the Hong Kong Customer Service Consortium since 2000, and is an Award winner for Best Hong Kong Call Center Management in 2011. Joseph holds a Bachelor of Electrical Engineering with second major in Mathematics from University of Texas at Arlington, and an MBA from the Royal Institute of Technology in Melbourne, Australia.

 

 
 
WordPress Image Lightbox