Delivering excellent customer interaction experiences
Customizable solutions are the key to VXI’s success as your partner and to the business growth of our clients. Our flexible business and technology service platforms are backed by a management team of professionals who work with each client to ensure that Call Center solutions meet the business development strategies of each company.
Sales & Retention
Years of experience have given us valuable insight into the main drivers of customer churn. Our solutions combine this understanding with proven processes and tools to provide increasing value for your customers, reducing customer defection. We trained our agents to nurture your current customers as well as spot those likely to take their business elsewhere. Working with VXI ensures your customers keep coming back as well as improved financial performance — after all, it’s more cost effective to take care of existing customers than it is to obtain new ones.
VXI excels at creating positive experiences to ensure 100% customer satisfaction. Our services help our clients capture growth, improve financial performance and manage risk – anywhere in the world.
Applications & Solutions
Leveraging technology to drive better outcomes for our clients, VXI’s solutions are designed to enhanced operations, recruitment and training effectiveness.
Co-creating with our clients, VXI and Symbio will take your ideas and blend them with the right mix of hardware, software and services for a truly enhanced customer experience.