Sales & Retention

Increase sales effectiveness. Top-notch service delivery combined with an integrated approach to your specific needs drive innovation to help your customers transact in a real-time environment quickly and efficiently.

Inbound & Outbound Sales

Sales is in our DNA. We consistently score as the top sales partner for our clients. VXI involves itself in all phases of sales, incorporating best practices and customer insights to give you the best possible information on how your customers are responding to you.

Every call is maximized and we consistently show your customers how they can best leverage cross products or upsells. Customer satisfaction is your best advertisement – which translates to repeat business, positive word-of-mouth recommendations and the assurance that your brand will always be respected and valued.

Lead Generation

Reach out to potential prospects and grow your customer base with VXI’s high quality lead generation services. Our expertise includes highly focused and targeted campaigns to bring to fore new business in your chosen industry. We bring together highly trained lead generation professional with proven methodologies to generate high-potential leads.

Language Capabilities

While we were founded as an in-language, in-culture tele-services firm specializing in customer contacts in Spanish and Asian languages, today we are widely considered a leader in in-language customer contact with over 25 language capabilities.

What sets VXI apart is our ability to support in-language projects with in-language QA, recruiting and training with bi-lingual operational support personnel who are all fluent in English.

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