DRIVING TOMORROW’S CUSTOMER ENGAGEMENT INNOVATION
Sales & Retention
VXI excels at creating positive experiences to ensure 100% customer satisfaction. Our services help our clients capture growth, improve financial performance and manage risk – anywhere in the world.
We deliver excellence in every customer interaction, engaging and connecting your brand with customers through a seamless omni-channel experience.
Applications & Solutions
Leveraging technology to drive better outcomes for our clients, our solutions are designed to enhanced operations, recruitment and training effectiveness.
Co-creating with our clients. VXI and Symbio will take your ideas and blend them with the right mix of hardware, software and services for a truly enhanced customer experience.
Delivering exceptional customer engagement and technology solutions
VXI is a global customer BPO and ITO organization, setting the industry standard in delivering exceptional customer engagement services. We have extensive experience working with clients with a diverse set of transaction types and training durations across multiple channels and platforms. Our technology solutions drive quality results while enhancing recruitment and training effectiveness.
- Over 18 years of managing inbound and outbound campaigns for Fortune 100 and Fortune 500 clients globally
- World class support for multi-national corporations entering or seeking to grow in China
- One of the fastest growing BPO providers in the industry, swiftly gaining a powerful reputation in the ITO field of software quality assurance and testing
- Over 28,000 professionals across 42 customer interaction and technology centers
- Industry leader in international language capabilities, offering fully bilingual inbound/outbound projects in 20 plus languages
- Global support spans North and South America, Asia Pacific and EMEA Region
- VXI is a Tier One certified Minority Business Enterprise (MBE)
- One of the only 90 US firms that the National Minority Supplier Diversity Council (NMSDC) has designated as a Corporate Plus MBE
- As a Corporate Plus MBE operating in the global market, our uniqueness and diversity brings ingenuity and fresh perspectives to your business needs